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Salon Policies

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nail enhancements 

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Cancellation Policy

We understand that appointments may need to be changed, rescheduled or cancelled from time to time. 

We kindly ask for 24-hours notice in these instances, this enables us to give every customer the very best service. 

Please arrive on time for your appointment,  we fully understand that sometimes we all run late, if you happen to be late for your appointment we may not be able to complete the full service booked, but we will endeavour to work as quickly and as efficiently as possible.

Customer guidelines | COVID19

We ask that you adhere to our safety protocols. We will stagger appointment times so there will be no overcrowding at the reception area. We are following strict government social distance guidelines. Please minimise what you bring along with you. We also ask that all clients arrive alone for their appointments, this helps us insure the safety of both customers and staff. 

Please do not attend your appointment if you are feeling sick or presenting with any Covid19 symptoms. Please bear in mind that we operate a strict 24 hour cancellation policy.

Please arrive at the time agreed. Our waiting area and cloakroom will be temporarily closed. We ask that you wait outside until your appointment time, where possible.

Face masks are mandatory for both customers and staff while on the premises. If you arrive without a facemask we can provide you with one at a small surcharge.  

All of our team are fully trained to care for our clients in a safe and hygienic manner. Our team know that if they are feeling symptomatic or even unwell that they are required to not be on site. Our team will have the opportunity to temperature check daily and will receive a weekly Covid19 antigen test.

Our team will wear gloves and masks for the entire service and on the salon floor. We demand the highest level of personal hygiene for our team, and hands are washed before and after each client.

Sanitisation / Cleaning

Every surface will be cleaned after each client with appropriate sanitiser and  between each appointment. All of our equipment is cleaned in an autoclave(medical grade disinfecting machine) before use, all of our files are single use and will be disposed after use. All equipment is presented to you in a sterile pouch to assure you of its cleanliness.

Privacy Policy

We at 'Kohinoor Beauty' respect your right to privacy and comply with our obligations under the Data Protection Acts.  Under no circumstances, we will sell, share or rent your information to third parties for marketing or any other reasons. Personal data is  used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised and telephone number. Such information is only collected from you if you voluntarily submit it to us and it is used 

 

By visiting this website, you are accepting the terms of this Website Privacy Policy. Naturally, if you are not happy with this Website Privacy Policy you should not use this website.

We do not store your credit card information as payments made on this Site are made through either of our payment solutions provider, PayPal. If Paypal is selected, you will be providing credit or debit card information directly to PayPal which operates a secure server to process payment details, encrypting your credit/debit card information and authorising payment. Information which you supply to PayPal is not within our control and is subject to PayPal's own privacy policy and terms and conditions.

Like many other websites, our website also uses cookies. Cookies are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, Turning cookies off may result in a loss of functionality when using our website.

You may inform us of any changes in your Personal Data, and in accordance with our obligations under the Data Protection Act, we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please contact us directly on email at info@kohinoorbeauty.ie. or by calling us on 014444047. 

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